Privacy Policy
1. Introduction
MotherOS ("we", "our", "us") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using MotherOS, you agree to the practices described below.
2. Information we collect
We collect only what we need to deliver the Service to you:
- Account information: your email address (used to deliver your purchase and send future updates).
- Payment information: processed by our payment provider (Lemon Squeezy / Stripe). We never see or store your card details.
- Usage data: basic, anonymous analytics (page views, device type) to understand how the site is used and improve it.
- Support communications: any message you send to support@motheros.shop.
3. How we use your information
- Deliver your purchase and grant access to the MotherOS ecosystem.
- Send essential transactional emails (receipts, access links, updates).
- Respond to your support inquiries.
- Improve the product and website experience.
- Comply with legal obligations.
We never sell your personal data. We never share it with advertisers.
4. Payment processing
All payments are processed by industry-standard, PCI-DSS-compliant payment providers. Your card information is encrypted and never touches our servers. You can learn more about their privacy practices on their respective websites.
5. Cookies and analytics
We use minimal cookies to keep the site functioning. We may use privacy-friendly analytics (no tracking across third-party sites, no ad-targeting). You can disable cookies in your browser at any time — the site will still work, though some minor conveniences may be lost.
6. Email communications
When you purchase MotherOS, we'll send you your access link and receipt. We may also occasionally send product updates or new protocols — always relevant, never spam. You can unsubscribe from non-essential emails at any time.
7. Data retention
We retain your email address and order record for as long as you have access to MotherOS. If you'd like your data deleted, email support@motheros.shop and we'll remove your account information within 30 days (we may retain anonymized records for accounting).
8. Your rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you.
- Correct any inaccurate data.
- Request deletion of your data.
- Withdraw consent for non-essential processing.
To exercise any of these rights, email support@motheros.shop.
9. Children's privacy
MotherOS is designed for adults (parents and caregivers). We do not knowingly collect data from children under 13. If you believe a child has submitted information to us, please contact us and we'll delete it.
10. Data security
We use industry-standard security practices to protect your information — including HTTPS encryption, secure payment processing, and limited internal access. No system is 100% secure, but we take this seriously.
11. Third-party services
We rely on trusted third-party services for payments, email delivery, and hosting. These partners have their own privacy policies, and we choose them based on their track record of security and privacy. We do not share more information with them than necessary.
12. International transfers
If you are accessing MotherOS from outside our operating country, your information may be transferred to and processed in countries with different data protection laws. We take reasonable steps to ensure your data remains protected regardless of location.
13. Contact
Questions about your privacy? Email us at support@motheros.shop or use our Support page.